PRIVACY POLICY

Introduction

We at Miss Tajha's Daycare and Nuno M Tavares ("we," "us," "our") respect your privacy. This Privacy Policy is designed to explain how we collect, use, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect.

Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the "last updated" date at the top of this Policy. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site(s). We encourage you to review this Privacy Policy periodically, when you use our website for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.

INFORMATION THAT WE COLLECT

We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you consent to our collection, use, processing, and sharing of the data as described below with third-party processors as needed for our legitimate business interests.

PERSONAL DATA

Includes your name, address, email, phone number, and demographic data. You provide this voluntarily when registering, purchasing, or engaging with our services. Refusal to provide this data may limit access to certain features.

DERIVATIVE DATA

Collected automatically through your browser or device, including IP address, browser type, access times, pages viewed, and mobile device information.

FINANCIAL DATA

Related to your payment method. Most data is handled by third-party processors (Stripe, PayPal, Cash App, Intuit). Please refer to their privacy policies for details.

SOCIAL NETWORKING DATA

If you connect with us on platforms like Facebook, Instagram, etc., we may collect public profile information.

MOBILE DEVICE DATA

We may collect your mobile device ID, type, and location data when using our website or apps.

OTHER DATA

Information you provide for contests, surveys, or special promotions.

MOBILE APPLICATION INFORMATION

We may request access to your mobile device's features such as location, calendar, camera, contacts, and send push notifications. Permissions can be managed in your device settings.

CHILDREN’S INFORMATION

We do not knowingly collect personal data directly from children under the age of 13 via our website. However, we may collect information about children from their parents or guardians in connection with daycare services (e.g., name, age, allergies, emergency contacts). This information is used solely for the purposes of providing safe and appropriate care.

PARENT COMMUNICATION & CRM DATA

We use Go High Level, a third-party CRM and marketing automation platform, to manage parent communications, enrollments, waitlists, billing, appointment scheduling, and other updates. Your information is securely processed and stored according to their privacy practices.

HOW WE USE YOUR INFORMATION

We use the data collected to:

-Administer accounts

-Deliver services

-Process transactions

-Communicate with you

-Provide updates and newsletters

-Deliver targeted ads

-Request feedback

-Improve offerings

-Comply with legal obligations

WHEN DO WE COLLECT INFORMATION?

When you fill out forms, subscribe to newsletters, make purchases, or interact with us on our site.

HOW DO WE PROTECT VISITOR INFORMATION?

We use secured networks, encrypted transmissions (SSL), and restrict access to sensitive data.

DATA SHARING COMMITMENT

We do not sell your data. We only share it with trusted third parties essential for service delivery, including:

1. Payment processors (Stripe, PayPal, Cash App, Intuit)

2. Google

3. Cloudflare

4. SMS providers

5. HighLevel CRM

6. Go High Level CRM Platform – for securely collecting and storing parent contact forms, enrollment data, and SMS/email communications.

WHITE-LABELED CRM SERVICES

Miss Tajha’s Daycare uses Go High Level, a white-labeled CRM platform. While the software is branded for our use, it is hosted and operated by GoHighLevel. We are not responsible for any service issues or breaches that occur on the GoHighLevel platform.

Note for Parents:

When submitting forms, joining the waitlist, or receiving updates, your data may be processed through Go High Level. This includes name, contact details, child-related information, and communication preferences.

OTHER LIMITED DISCLOSURES

We may disclose your information to comply with legal obligations or in business transitions like mergers or acquisitions.

COOKIES

Used for tracking preferences and improving your experience. You can disable them in your browser.

THIRD PARTY INTEGRATIONS

Includes Google and Facebook tracking tools for analytics and advertising.

GROUNDS FOR PROCESSING YOUR DATA

We rely on legitimate interests, contract performance, your consent, and legal compliance.

INTERNATIONAL DATA

Data may be stored or processed in the U.S. You consent to this transfer by using our services.

DATA RETENTION

We keep data as long as needed for business or legal reasons, or until you request deletion.

SECURITY OF YOUR INFORMATION

We use reasonable measures to protect your data but cannot guarantee complete security.

SENSITIVE DATA

Do not send sensitive personal data (e.g., SSN, health data) unless necessary. By doing so, you consent to its use as described.

SMS/TEXT MESSAGE PRIVACY

Your SMS data will not be shared for marketing purposes. You may opt out at any time by replying “STOP.”

YOUR RIGHTS

You have the right to:

-Update or delete your data

-Request a copy of your data

-Transfer your data

-Withdraw consent

-File a complaint

EMAILS & COMMUNICATIONS

You can opt out of future email communications by following unsubscribe links or contacting

[email protected]

.

MARKETING COMMUNICATIONS

You can opt out of third-party marketing communications by contacting us.

PROCESSING RESTRICTIONS

You may request limits on data processing, though this may impact your use of our services.

COMPLAINTS

You may file complaints with us or with a data protection authority.

CALIFORNIA PRIVACY RIGHTS

In compliance with CCPA, California residents can request to review or delete personal data. Contact

[email protected]

for such requests.

COPPA

We do not market to or knowingly collect personal information from children under 13.

FAIR INFORMATION PRACTICES

We will notify users via email within 7 business days of any data breach.

CAN SPAM ACT

We comply with CAN-SPAM rules, and you can unsubscribe from emails at any time.

HIPAA PRIVACY POLICY

We protect any health-related information in compliance with HIPAA, including secured storage, limited access, and no resale of data.

MEDIA & IMAGE USE

With your permission, we may capture photos or videos of your child for internal updates, parent communications, or promotional purposes. You may withdraw this consent at any time by contacting us.

CONTACT INFORMATION

If you have any questions, contact us at:

Email: [email protected]